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Happenings / Covid-19 Statement

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Under the current circumstances, we have made the difficult, yet unavoidable decision to suspend all the operations of Pomeroy Kananaskis Mountain Lodge, Crosswaters Resort and Mount Kidd Manor temporarily, from April 1st until April 31st * inclusively. This closure includes all on-site restaurants and bars. There were no cases of COVID-19 in the area; this is a business and safety based decision.

This decision comes with a heavy heart. Kananaskis means a lot to us and our team, who are passionate about sharing their love of the region and creating memorable experiences for our guests. We know the Valley has a special place in all of our hearts and is home to many special memories. We can’t wait to welcome you back to create new memories soon.

Please note that any reservations made directly with the hotels during this period are cancelled automatically, without any fees. Guests who booked via online travel agents (such as Expedia, Booking.com and others) or other third-party travel professionals should contact their booking provider for information on their policies.

For any group bookings or bookings through travel agents, we will work directly with the company’s representative to find suitable arrangements for all parties.

We are committed to doing all we can to support our employees, whom we consider our family, during these difficult times. We are proud of how our team has handled these adverse times and look forward to welcoming them back soon.

We will be in touch with updates through our website and social channels to ensure that you are informed and connected.

We look forward to welcoming each of you back to the beautiful Kananaskis Valley in the near future! Thank you for your understanding and stay safe.

Sincerely,

The Pomeroy Lodging Leadership Team


I have a question regarding Kananaskis Nordic Spa.

Please visit the Kananaskis Nordic Spa website for more information.


Are there any Reservation Policy changes?

We are currently offering full changes or cancellation without a charge up to 4 pm on your day of arrival if you booked through the Crosswaters website or through our In-House Reservations team.*

Please note, if you booked with any company that is not through Crosswaters, you must cancel your reservation through them (e.g. Expedia, Booking.com, etc.).

*Any changes to existing reservations will be subject to availability and any rate differences.


What is the open status for your amenities available on-site?

Currently, all the amenities are closed.

Are your dining outlets open?

Currently, all the amenities are closed.

What do you recommend to do in the area?

Explore Kananaskis Valley! There are a numerous amount of trails and stunning areas to enjoy. Be sure to visit Alberta Park for a list of trails to discover. Keep a safe distance and stay safe.

Covid-19 Statement